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Dropship Assistant

  1. Permanent - Full time
Competitive Salary + Company Benefits
  1. Toolstation
  2. Bridgwater, Somerset

hrs/pw

40

Bridgwater

25887
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What you'll do

To manage the operational performance of the dropship supply base, by ensuring those suppliers understand and conform to Toolstation’s requirements, resulting in an optimal customer journey.
 
Hybrid working with team days based at either Bridgwater or Northampton once a month!

Day to Day

Managing. Ensure the process time line is effective and aligned to the advertised supplier lead times to make sure our customers receive a positive outcome on their customer journey.

Support. Manage and support our Dropship Team Leader on supplier management, developing a positive customer journey. 
 
Understand. Gain an understanding of our stock data and out of stock skus and acquire any recovery dates for these.

Impact. Actively manage the expectations of the suppliers by completing this daily to align with the KPIs and reduce the negative impact to the customer journey.

Building Relationships. Relationship building is an integral part to this role, you’ll be developing strong relationships with suppliers and ensuring that these relationships are maintained.



What you'll bring

Teamwork and collaboration. Recognises the importance of working collaboratively across the business. You will know how to get things done cross-functionally.

Planning and organising. Understand your own and business priorities. You will plan effectively and monitor progress always investigating possible roadblocks and develop contingencies to redirect tasks so momentum is not lost.

Communication. You communicate clearly, confidently and articulately, making sure you show conviction to any audience. Building and maintaining relationships with internal and external stakeholders.

Drive and Motivation. Focuses on results and desired outcomes and how best to achieve them. Takes ownership of completing tasks and gets the job done.
 
Problem-solving. Anticipates problems and their impact. You will weigh up alternatives and arrive at reasonable decisions.

Yourself. Bring your whole self to work and let your true personality shine through


What you'll get

You’ll find every opportunity to be yourself and to bring your personality and potential to work. Wherever you join us, you’ll be able to take your career wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development, including apprenticeship, licence to operate and management development programmes.

Plus, you'll receive some fantastic benefits. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, family friendly policies, recognition awards and discounts at over 1000 other retailers.

Toolstation. The story so far.

We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply 

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

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