Tool Hire Customer Assistant

We are Travis Perkins Hire and we have a unique opportunity for an ambitious person to join our team in Peterborough on our Tool Hire Development Progamme.

Tool Hire Development Programme? Never heard of it, next…!

Woah woah woah … hear me out… 🔨

It would be no surprise to us that you’ve never considered Tool and Plant Hire as a career, in fact, a number of our managers and directors can say the same thing but have successfully carved out a successful career in an industry they’ve grown to love. Take Charlotte as an example. Charlotte joined us on our Tool Hire Development Programme after working in the care sector and is now an Assistant Manager in our Wycombe branch. You can read about Charlotte’s story here.

I guess you want to know what we do? 🔧

Travis Perkins Hire has over 250 locations nationwide that are responsible for supplying our customers (typically tradespeople, builders etc) with top of the range hire equipment that allow them to complete jobs for their customers. From drills to ladders, diggers to dumpers, we provide it all with an unrivalled service, which is why we’re known to be the best in our industry. If a customer wants it, we will find it, simples!

And I suppose it’s important you know what you’ll be doing? ⚙️

From serving customers over the counter, answering the phone to deal with customer enquiries, to cleaning and maintaining our equipment, you’ll cover it all. No two days are the same here, and you’ll establish some great relationships with our customers, most of whom you’ll see regularly.

Our Tool Hire Development Programme is a 12 month scheme that provides you with hands-on learning that brings you up to speed with anything and everything related to Tool Hire. To aid your learning, you will attend a number of online bite size learning sessions that prepare you for the coming months, coaching sessions via a dedicated coach and knowledge based webinars hosted by experts in our business.

This programme is focused on your development and factors study time into your working week so you can achieve your qualification without affecting your work-life balance. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of the programme. And it doesn’t have to end here, as we have a suite of development programmes that can support you to continue to develop your career with us, all the way up to the Boardroom. 

What’s in it for you? ?

• You will be paid a competitive annual salary

• 22 days annual leave, pension, bonus and staff discount (Including 20% off at Toolstation!)

• Discounts at various retailers including Currys, Tesco, Boots, John Lewis + many more!

• Upon completion of the programme, you will be awarded a “Level 2 Apprenticeship as a Hire Controller” qualification, and will remain a valued member of the team (Oh, and your pay will go up too!)

• Travis Perkins Hire is part of the Travis Perkins plc group. Our group has a number of different businesses under its umbrella meaning plenty of opportunity for internal movement and progression

• Sociable working hours, we’re looking for someone to work Mon to Fri 0730-1700 but can offer flexibility for the right person, oh, and we don’t work Bank Holidays either.

If you are ambitious, a natural people person who's great with customers and colleagues, happy to get your hands oily (occasionally!) and can learn new systems and skills quickly, then we want to hear from you!

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.