BSS Tool Hire Assistant
Looking to join a busy and fast paced plumbing and heating business who are experts in their field? Do you want great benefits and plenty of opportunities for career progression? Do you have a background in small tools and equipment hire? looking to develop your career further? Or perhaps you have sales and customer service experience in a different environment that is transferable to tool hire?
Where will you be working?
BSS is a supplier of pipeline, process, heating and mechanical services equipment; our customers range from large national contractors (the projects we support make us very proud!) to small, local independents, our customers are varied and so are our jobs. Based on Copenhagen road, Sutton Fields Industrial Estate, Hull, we employ 9 staff and operate 2 vehicles to ensure our customers can access our products directly from us and we're looking for a sales and customer focused manager to join and head up our tool hire operation in branch.
Hours - 07:00-17:00 Mon-Thur, 07:00-16:30 Fri, NO WEEKENDS
What’s in it for you?
If career development is important for you then your future career path could lead you into a Tool Hire Manager role, other branch level roles or even regional. This role will provide plenty of opportunity for future success and recognition.
In return for your hard work you will receive the following:
myMoney - competitive salary/annual leave, contributory pension scheme, Life Insurance, ShareScheme and more
myColleagueDiscount - savings across the TP Group including tool hire and ToolStation
myHealth - Aviva DigiCare, Cycle to Work, access to our online Wellbeing Centre plus more
myLife - myCar options (NovaLease/MotivaDirect), legal services advice
myInfoHub - access to our new learning platform, apprenticeship opportunities, StayWell hub. We have a number recognised Management Apprentice programs to support your development, including our level 5 Management program to support you further in your career
PLUS a huge array of everyday savings via our employee discount programme and family friendly HR policies
What will you be doing?
Your focus will be to maintain and test our fleet of plumbing specific hire tools ensuring they are serviced to the TP Group and HAE standards.
You will build strong relationships with our customers to build trust and create returning business.
You will build strong relationships with your team and customers and understand the importance of coaching and developing sales whilst maintaining a strong operation.
You will establish and maintain the correct stock levels to maintain optimum equipment utilisation to meet customer demands.
You won’t be chained to the work bench though! You will also be loading and unloading customer vehicles, and serving on the sales counter!
You will be able to work well with the branch team and to be able to give quality customer service you will demonstrate strong interpersonal and communication skills. It would be ideal if you had some sales experience as the role is proactively sales driven. Preferably you will have a good working understanding of mechanical and electrical equipment gained within the hire industry, or similar environment. New starters will be required to undertake a 12 months training programme to support them embedding to the role and will receive a professional qualification upon successful completion.
Does this sound like you?
The successful candidate will already be supporting a similar size tool hire store/team or have experience in a similar environment where skills are transferable. Ideally you will have relevant tool hire skills and experience but attitude, initiative and passion will also be considered! We are looking for transferable skills of Small tools maintenance, Sales, Great Customer Service and Commercial Acumen. These align against our values: We Care, We Give our Best to be the Best and We’re Better Together.
About us
BSS Industrial - we are a leading distributor of heating, pipeline, process and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we became a part of the Travis Perkins Group in 2010 and now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people - technical support, customer care, product engineering and design along with our market leading own brand - BOSS.
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.
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