Jump to main content

Customer Service Apprenticeship

  1. Permanent - Full time
£Competitive + Benefits
  1. BSS
  2. Cambridge, Cambridgeshire

hrs/pw

Monday to Friday 7am - 5pm NO WEEKENDS!!

Cambridge

47073

This vacancy has now expired. Please see similar roles below...

Customer Service Apprenticeship

Salary: £Dependant on Experience + Bonus + 22 days holiday plus bank holidays + discounts and access to health and well being advice and support.  
Hours of work: Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!

What are we looking for?
Future leaders of our business are critical to our success and that’s why we’re recruiting new Apprentices who are keen to immerse themselves and work across all areas of our branches with the ambition and desire to build a career with us. 

Who we are?
We’ve been around a long time and know a thing or two about our sector. Today, we’re the UK’s market-leading distributor of pipeline and heating solutions and are well known for our innovative approach. We’re part of the Travis Perkins Group, recognised as one of the UK’s top employers. That’s why the first thing you’ll notice at BSS is the way everyone pulls together. As soon as you walk through the door, you’ll be welcomed by down to earth people, who are proud of what they do with a determination to succeed and a passion for being the best we can be. It’s the people in the business that are the cornerstone of our success. Work with us and you’ll be joining a valued team where ideas, opinions and contributions matter. 

You’ll find opportunities and benefits that make a career rewarding and worthwhile. It’s no coincidence that our average length of service is 10 years. It’s because we do all we can to make BSS a great place to work.

How we’ll support you?
Right from the start of your career with us, you’ll be supported in your development. You’ll join our Service and Know How Programme, a 12 month Apprenticeship that will give you tools to be successful in your role. Over your apprenticeship, you’ll explore our safety culture, the products we sell, the services we provide and understand more about our customers.

Through 1:1 coaching and mentoring, you’ve got a fantastic support network that will support you, not only through the apprenticeship programme, but your day to day development.

Over the year, you will build the foundations for your future career as well as gaining a nationally recognised qualification. With apprenticeships covering 90% of our roles, there’s also multiple development opportunities to fast track your career within our Group.

Our Apprenticeships are award winning. In 2022, we were voted as the 11th best employer of Apprentices by Rate My Apprenticeship and 33rd best employer of Apprentices by the Department of Education.

What you’ll be doing?
You’ll get exposure across a number of areas within your branch, allowing you to see where your strengths and interests lie. This will vary between talking to customers in our trade counter or speaking to them over the phone. You’ll be working with a team to get our products to the customer safely and efficiently. Everyday will be different and you will get to experience all that a BSS branch has to offer.

Are you ready to join our team and take the next step in your career? Apply now!

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 
You be you, it makes us, us.


#TP/BC/4

Do you want to be notified every time a job like this gets added? Follow the link below and we'll send you an email

List #1

Roles you may be interested in

We are sorry but your search has returned no results.


Please try some of the links below to find what you are looking for:

  1. Branch, Store & Showroom
  2. Head Office & Support Functions
  3. Sales & Operations
  4. Apprenticeships
  5. HGV Divers

 View all jobs

Our stories

lydiay
Empowering careers: Lydia's journey to Supply Chain Management

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

02/23/2024

Summary

Within the Travis Perkins Group, we have a culture of promoting continuous learning and development. We value our people, and we want them to have the best opportunities available to ensure they are f

Teaser

Read more
Megan in a branch - Management Apprenticeship
What The Fast Track Management Apprenticeship Means to Megan

Teaser

Apprenticeships

Content Type

Blogs

Publish date

02/23/2024

Summary

Embarking on a journey of professional growth and skill development, Megan shares her reflections on what the Fast Track Management Apprenticeship means to her.  As a participant in this tran

Teaser

Megan undertook a Fast-Track Management Apprenticeship at BSS Derby and has now been with the company for around 2 years.

Read more
women working as store assistant in toolstation branch
What is a Store Assistant?

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

01/31/2024

Summary

What is a Store Assistant job?  As a Store Assistant, you'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to mak

Teaser

Read more
CV, curriculum vitae with computer keyboard on yellow background, top view
How to write an Apprenticeship CV

Teaser

Apprenticeships

Content Type

Blogs

Publish date

01/10/2024

Summary

Hands-on experience and practical skills are highly valued in the workplace today. This is one of the reasons why Apprenticeships are a great way to kickstart your career and build a strong found

Teaser

Read more
Katy from Travis Perkins - Recruitment to Apprenticeship Coordinator
Advanced Level Apprenticeships at Travis Perkins – Katy's Inspiring Journey

Teaser

Apprenticeships

Content Type

Blogs

Publish date

09/29/2023

Summary

When you think of an Apprentice you might imagine someone straight out of education, taking those first steps in their career. But according to a House of Commons report, in the 2021/2022 academic ye

Teaser

Read more
Image of Jade, Kitchen Designeer at Benchmarx
How Benchmarx nurtures talent through development: Jade's Kitchen Designer Apprenticeship Journey

Teaser

Apprenticeships

Content Type

Blogs

Publish date

09/29/2023

Summary

Meet Jade, one of our shining stars, who since April 2021 has dedicated herself as a full-time Kitchen Design Apprentice at Benchmarx Leamington Spa.  Benchmarx stands as a specialist in kitchens and

Teaser

Read more
Travis Perkins apprenticeship in high visibility jacket in the store holding a product
Skills that apprenticeship employers are looking for

Teaser

Apprenticeships

Content Type

Blogs

Publish date

09/05/2023

Summary

What does a good apprentice look like? Well, it really depends on the type of apprenticeship, industry, and employer you are interested in. However, generally speaking, there are skills, both sof

Teaser

Read more
Travis Perkins driver apprenticeship
Travis Perkins Apprenticeship: The Level 2 Driver & Level 3 Transport Leader Apprenticeship

Teaser

Drivers

Content Type

Blogs

Publish date

09/05/2023

Summary

Our Level 2 Apprenticeships at Travis Perkins plc are designed for colleagues new to the industry or business to develop your industry understanding, and help you learn about our products and how

Teaser

Read more
Young female candidate laughing at job interview
Interview Questions for Apprenticeships

Teaser

Apprenticeships

Content Type

Blogs

Publish date

08/23/2023

Summary

How do I prepare for an Apprenticeship interview?  Whilst you can’t anticipate every single question you’ll be asked, there are ways to stay prepared no matter what questions are thrown your way.

Teaser

Read more

Quick Links