Branch General Manager

Due to an internal promotion, we have a very exciting opportunity for a Branch General Manager to take the reigns of our Aylesford Branch.  The Branch General Manager position is a newly created position within TP and will only be available in branches of certain size and complexity.  

The Branch General Manager will have full responsibility for the profitability of the branch and together with their management team across the building trade, Tool Hire, Benchmarx, and Managed Services, they will lead, motivate and engage the team to deliver excellent customer service, sales performance and operational excellence in all areas of the branch.  The Branch General Manager, through their team and working closely with the Benchmarx and Tool Hire RD, will coordinate sales, purchasing, distribution, warehousing, yard, safety and branch efficiencies.

The role of our Branch Managers and General Managers in Travis Perkins (TP) is one of the most challenging yet rewarding positions in our business, and this is no exception.  Aylesford is a very large operation based in our South East region, the branch came up top for profit in 2019 and we are anticipating a sales figure of £12m in 2020.  The branch already has a fantastic, well established team of over 40 colleagues and they are running 10 delivery vehicles.  The branch boasts a successful Tool Hire and P&H department, Managed Services contract and Benchmarx showroom.

Working with your branch management team and Regional Director, you will play a vital role in our continued success and be instrumental in taking our Aylesford branch to the next level. You’ll support the delivery of our Doing What Matters strategy for both colleagues and customers at a local level through amazing operational effectiveness. 

Principle Accountabilities

• Stay Safe - Set the tone and champion a Stay Safe culture across the branch at all times promoting a healthy workplace and colleague wellbeing 

• Customers -Developing strong relationships with branch customers and suppliers in order to build profitable business growth.  Build regular, productive and focused contact with the Area Sales Rep for the branch in order to drive value add to the customers

• Sales - Collaborative with your Tool Hire Manager, Benchmarx Manager and Managed Services Lead and P&H manager to develop a sales strategy which focuses on proactivity with existing customers and how to attract new ones and review the success of this.  Engage and interact with the external and national sales teams, to maximise our sales efforts as well as enabling and supporting the specialist businesses in the TP Group.

• Operations - Managing the full operation of the branch including, staffing costs, ensure that adequate provision is made for customer deliveries directly or via the Distribution Centre, that branch layout is What Great Looks Like standards for safety, storage efficiency, housekeeping and ability of customers to find products they might want to buy 

• People - As General Branch Manager you will lead, motivate, engage, delegate to empower the teams of the branch to work together as one and to take accountability for success within the branch overall whilst working closely with the Benchmarx and Hire RD. Ensure that succession planning is being used to drive talent sustainability, coach and mentor direct reports “rising stars” and management apprentices as required.

• Financial - Manage to AOP and forecast variances throughout the year as required, respond quickly to financial performance either to restore results to AOP levels or to capitalise on above target results

• Strategy - In conjunction with your management team, you will need to develop a sales strategy which focuses on proactivity with existing customers and how to attract new ones. 

What experience do you need?

The successful candidate will already be running a medium to large branch and will have the skills and experience needed to step up to General Manager including your transferable skills of Inspirational Leadership, Operational Management, Sales Experience, Great Customer Service and Commercial Acumen.

Does this sound like you?

Are you:

Passionate, inspirational and an engaging leader, who is able to delegate successfully and empower colleagues to take accountability and lead areas of the branch, creating and cultivating that “one team” approach. 

Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.

Someone who thrives in a dynamic and fast paced environment, with an entrepreneurial spirit.

Salary Package

A competitive salary package and benefits (which includes a bonus, car allowance or company car, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts and a number of online discounts at leading retailers).