Software Delivery - Service Manager

Are you a self motivated team player with the ability to multitask whilst meeting tight deadlines? Here at Travis Perkins we’re looking for a Software Delivery - Service Manager to join us. 

What you'll do…

Working with and as part of the Software Delivery and Technology & Data functions, responsible for coordinating and managing the successful transition of key software related initiatives into Software Delivery support (including 3rd party partners), whilst continuously instilling and driving Software Service Management best practices and processes across the function

• Service Mindset - Ensuring the transition of new initiatives into the support model is a vital part of the role. Putting in place processes and measures to maintain appropriate levels of service whilst motivating the wider teams to follow.

• Stakeholder Management -  Managing stakeholders across the business and Technology & Data department, as well as third parties is vital to the role. Establishing strong working relationships across all levels of the group whilst fostering creative and challenging environments.

• Software Service Management Sub-Profession - Taking responsibility for and driving best practices within the sub-profession of service management within the software delivery function. This will include a combination of internal and 3rd party resources who are able to support our software successfully on all fronts.

• Service and Security - Play a leading role in considering and ensuring both Service and Security elements are a key deliverable of new initiatives

• Continuous Improvement - Using key performance indicators and metrics, identify and execute on areas for improvement and efficiencies on a continuous basis, balancing all demands and priorities across software delivery and from our external stakeholders.

• Leadership - Work as part of the collective Software Delivery leadership team, providing clear direction and reporting across all software related service initiatives, and deliver against a common vision. Deputise for the Head of Software Delivery when required.

• Contracts and Partners - A number of 3rd party partners will be utilised by software delivery, in the areas of resource, software and services. Ensure alignment within standard ways of working as set out by the Software Delivery function, whilst understanding contractual obligations and agreements with the third party 

What’s in it for you?

Not Sure you Qualify? We’re driving to become a truly inclusive employer, where everyone in our Group feels safe, welcome and confident to be their authentic selves - you be you, it makes us, us, as we say. If you’re interested in this opportunity but your past experience doesn’t align perfectly, we encourage you to apply anyway. You might be just the right candidate for this or other roles with us.

You’ll be supported by some fantastic training and development and have the opportunity to learn, grow and develop across the Travis Perkins Group. 

We’ll also equip you with a benefits package that grows as you grow with the company:

• Competitive bonus

• Save-as-you-earn scheme

• Buy-as-you-earn scheme

• Contributory pension scheme 

• Colleague discount across a variety of Group businesses

A bit about us

As the largest distributor of building materials in the UK, Travis Perkins has been helping to build Britain for over 200 years.

With over 5 businesses, 16,000 colleagues and more than 1,200 branches, stores and sites around the UK we believe we have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way!

#TJ #CVL