Server & Storage Support Team Leader

Server & Storage Support Team Leader

What will you do? 

As the Server & Storage Support Team Leader within the Platform Services team you will primarily take the responsibility of running a team of multi-skilled platform engineers. Calling on your technical knowledge and experience of server infrastructure and server operating systems you will lead and manage the team to continue to provide 24/7 2nd and 3rd line support for storage, compute and shared services to our businesses and other IT functions. As we are midway through a migration of our server estate from data centres to AWS cloud, and changing our ways of working to support this,   experience in leading a team managing and supporting infrastructure as code in AWS will be beneficial. 

Working with the Infrastructure Platform Services Manager you will set and implement policies, procedures and improvement initiatives within the team.

Some accountabilities of the role: 

• To work with the project delivery teams to contribute to non functional requirements, operation acceptance testing and the successfully transition new services into support function

• Liaising with and managing third party suppliers and service providers, including strong participation in service review meetings

• Managing incidents, including coordination of internal resources, coordination of any third party suppliers and post-incident reviews (including follow up recommendations and actions).

• Identify and drive service improvements 

• Release software and services in coordination with the change management team

• Work with the commercial teams to ensure the software and hardware support contracts are renewed correctly and we are efficient with our licence consumption

What’s in it for you?

Not Sure you Qualify? We’re driving to become a truly inclusive employer, where everyone in our Group feels safe, welcome and confident to be their authentic selves - you be you, it makes us, us, as we say. If you’re interested in this opportunity but your past experience doesn’t align perfectly, we encourage you to apply anyway. You might be just the right candidate for this or other roles with us.

You’ll be supported by some fantastic training and development and have the opportunity to learn, grow and develop across the Travis Perkins Group. 

We’ll also equip you with a benefits package that grows as you grow with the company:

• Competitive bonus

• Save-as-you-earn scheme

• Buy-as-you-earn scheme

• Contributory pension scheme

• Colleague discount across a variety of Group businesses

A bit about us

As the largest distributor of building materials in the UK, Travis Perkins has been helping to build Britain for over 200 years.

With over 5 businesses, 16,000 colleagues and more than 1,200 branches, stores and sites around the UK we believe we have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way!