What you'll do
This is a permanent contract for 20 hours per week. The store trades from 7am-8pm from Monday-Friday, 7am-6pm on Saturday, and 9am-4pm on Sundays, so shifts will be scheduled around these times.
As a Senior Sales Assistant at Toolstation, you will work with the store management team to ensure that the store, people and operation trades safely and legally, as well as assuming key-holding responsibilities of opening and closing the store. Customer service is really important to us so you’ll be given expert product knowledge to ensure you are up to date with the latest store ranges and promotions. You’ll support the Store Supervisor with inducting, training and coaching Sales Assistants as well as maximising every sales opportunity to ensure sales targets and KPIs are achieved and exceeded to be one of the top sellers in store. Not only this but you’ll be expected to deliver high visual merchandising standards; ensuring the store housekeeping standards are continually achieved and adhering to company VM, Health & Safety guidelines and security processes. Of course, there’s also parts to the role that include processing deliveries, transfers and merchandise quickly, accurately and efficiently.
Ideally you will have experience in retail and some management and key holding experience, but all we’re really looking for is high levels of enthusiasm, drive and motivation with strong interpersonal and communication skills. Ultimately, it’s your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.
Day-to-day
Mucking in. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are.
Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you'll bring
Hard work and passion. Just be focused on delivering great service and we’ll teach you the rest.
A love of team work. Be happy to muck in and get your hands dirty.
A positive attitude. Make sure that our customers have a great experience while in our branch.
Reliability. Be there when we need you, be flexible and fun to be around.
Yourself. Bring your whole self to work and let your true personality shine through.
What you'll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you'll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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