Hire Manager

Looking to join a busy and fast paced plumbing and heating business who are experts in their field? Do you want great benefits and plenty of opportunities for career progression? Are you an experienced Tool Hire Manager/Assistant Tool Hire Manager looking to develop your career further? Or perhaps you have sales and customer service experience in a different environment that is transferable to tool hire? 

Where will you be working?

BSS is a supplier of pipeline, process, heating and mechanical services equipment; our customers range from large national contractors (the projects we support make us very proud!) to small, local independents, our customers are varied and so are our jobs.  Based on Parkwood Industrial estate, we employ 13 staff and operate 2 vehicles to ensure our customers can access our products directly from us and we're looking for a sales and customer focused manager to join and head up our tool hire operation in branch. 

Working hours will be Monday to Thursday 8.00am - 5.00pm, Friday 8.00am - 4.00pm, no weekends!

What’s in it for you?

If career development is important for you then your future career path could lead you into a branch management or regional role within BSS or the wider TP Group.  This role will provide plenty of opportunity for future success and recognition.

In return for your hard work you will receive the following:

• myMoney - competitive salary/annual leave, contributory pension scheme, Life Insurance, ShareScheme and more

• myColleagueDiscount - savings across the TP Group including tool hire and ToolStation 

• myHealth - Aviva DigiCare, Cycle to Work, access to our online Wellbeing Centre plus more

• myLife - myCar options (NovaLease/MotivaDirect), legal services advice

• myInfoHub - access to our new learning platform, apprenticeship opportunities, StayWell hub. 

• We have a number recognised Management Apprentice programs to support your development, including our level 5 Management program to support you further in your career

• PLUS a huge array of everyday savings via our employee discount programme and family friendly HR policies

What will you be doing?

• Your focus will be to manage all aspects of running the Tool Hire operations and team. You will develop and execute a local sales action plan, whilst striving to exceed sales and revenue targets. 

• As Tool Hire Manager you will oversee that the plant and all tools are properly maintained and kept in perfect working order – all within health and safety requirements and with the correct documentation

• You will build strong relationships with our customers to build trust and create returning business

• You will build strong relationships with your team and customers and understand the importance of coaching and developing sales whilst maintaining a strong operation 

• You will establish and maintain the correct stock levels to maintain optimum equipment utilisation to meet customer demands

You will be able to work well with the branch team and to be able to give quality customer service you will demonstrate strong interpersonal and communication skills. It would be ideal if you had some sales experience as the role is proactively sales driven. Preferably you will have a good working understanding of mechanical and electrical equipment gained within the hire industry, or similar environment but this is NOT ESSENTIAL! If you have an appetite to learn, have a sales background and great customer service experience, we can teach you the rest! . New starters will be required to undertake a 12 months training programme to support them embedding to the role and will receive a professional qualification upon successful completion. Or how about a MANAGEMENT APPRENTICE course - we have lots of options to help your further develop your career.

Does this sound like you?

The successful candidate may already be supporting/managing a similar size tool hire store/team or have experience in a similar environment where skills are transferable. Ideally you will have relevant tool hire skills and experience but attitude, initiative and passion will also be considered!  We are looking for transferable skills of Inspirational Leadership, Operational Management, Sales, Great Customer Service and Commercial Acumen. These align against our values: We Care, We Give our Best to be the Best and We’re Better Together.

About us

BSS Industrial - we are a leading distributor of heating, pipeline, process and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we became a part of the Travis Perkins Group in 2010 and now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people - technical support, customer care, product engineering and design along with our market leading own brand - BOSS.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.  You be you, it makes us, us.

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