GSOC Operator - (Wednesday 17:00-22:00, Thursday 17:00-22:00, Saturday 11:00-21:00)

Job Title: GSOC Operator

Location: Office-based - Northampton, England

(Due to the requirement of this role to be carried out in our Northampton-based office, our Group Security team reserves the right to take location and travel arrangements into account when reviewing applications for this position)

Hours: 20 hours per week (Wednesday 17:00-22:00, Thursday 17:00-22:00, Saturday 11:00-21:00), including weekends and bank holidays

We are looking for a part-time CCTV and Intruder Alarm Security Operator to join our team. In this role, you will be responsible for remotely monitoring our CCTV and Intruder Alarm systems and responding to security incidents. As part of the role, you will need to make calls to external keyholding contractors, branch colleagues and other third parties, such as the police, in the event of alarm activations, break-ins or other serious security incidents.

Key Responsibilities:

• Remotely monitor CCTV and Intruder Alarm systems

• Record and report any genuine security incidents

• Liaise with emergency services and external contractors as required

• Ensure compliance with internal security procedures

• Highlight and escalate any equipment faults to the in-house technical team

Requirements:

The successful candidate will have the following:

• Strong communication skills

• The ability to work under pressure

• Good PC literacy skills

• Flexibility to work weekends and bank holidays

Full training will be provided, however, knowledge of CCTV and intruder alarm systems, Google Workspace products and GDPR awareness are desirable traits.

This is a part-time role, offering 20 hours per week. The salary for this role is £12,064 p/a (£11.60/hour).

As the role will require weekend and bank holiday work, flexibility is essential. The successful candidate will be based in our Northampton-based office and will work closely with other members of our security team.

If you are reliable, enthusiastic and have a passion for maintaining a safe and secure environment, we want to hear from you. Apply now and join our team!