Our sales colleagues are an integral part of our business and are responsible for maintaining our success and reputation for treating every customer with care. We give our best, to be the best.
Keyline Civils Specialist are the UK's leading Civils Partner in the construction industry. We've built a strong reputation for delivering products and project solutions since 1988. Our nationwide-network of over 40 branches and dedicated colleagues are ready to support National, Regional and Local campaigns by offering value and outcome focused solutions - with a huge range of materials held in stock, a civils specific fleet of FORS Gold vehicles and colleagues with expert civils product, project, technical and local knowledge.
Our Branch Sales Negotiators are responsible for:
To understand your customer base and liaise regularly with the external account manager regarding customer requirements
Proactively utilise the CRM and Sales Hub systems to make outbound calls to identify, capture and bring in leads for the branch.
To manage enquiries from initial contact to invoice to customer by identifying the products or materials required by the customer, offering alternatives if necessary to profitably maximise the sale of goods
To exceed personal sales targets through maintaining control of discount/margin on existing customer ledger and driving new customers
Negotiating and building relationships with key suppliers and their representatives
To provide a focal point for customer queries, dealing politely and efficiently with all requests for information
To maintain knowledge of products and materials, their qualities and uses, sizes and quantities in which they are sold, remaining aware of price movements as a result of price increase, scarcity of stock and special offers
To participate and drive your development through training and learning from others
To ensure all cash and credit sales procedures and documentation are completed correctly without error, maintaining a day book, actioning all enquiries/orders taken
To ensure all documentation is correct, and records maintained in line with Company policy, paying particular regard to Company credit procedures
To assist in stock taking as and when required
Safety is a priority and you’ll make sure that standards never slip
For this role we are open to discussing the possibility of reduced hours, flexible start and finish times, compressed hours, part-time or job sharing. Please talk to us at the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
What’s in it for me?
A competitive basic salary up to £x dependent upon experience, with annual salary reviews recognising and rewarding committed colleagues and bonus earning potential (bonus is up to £1,500, annually)
Sociable working hours. We operate Monday to Friday with no overnight stays, nights or late evenings
22 days of holiday per annum + Bank Holidays
We’ll ensure full product and process training for all colleagues
myMoney - pension scheme with varying matched contributions based on length of service, Life Assurance, ShareScheme, etc.
myColleagueDiscount - savings across TP Group including tool hire, ToolStation and more
myHealth - Aviva DigiCare, Employee Assistance Programme, Cycle to Work, access to our online Wellbeing Centre plus more
myLife - myCar options (NovaLease/MotivaDirect), legal services and enhanced maternity pay for colleagues with 1 year service : 26 weeks at 100% average earnings
myCareer - Ongoing development and progression opportunities including award winning apprenticeships
PLUS a huge array of everyday savings via our employee discount programme and family friendly HR policies
Don't just take our word for it, click here to listen to one of our sales colleagues talk about why they enjoy working for Keyline, and what a typical day looks like.
Am I right for the job?
This is a key customer facing role, so you will need to be enthusiastic and have excellent communication skills both written and verbal, ideally along with:
Ability to identify, understand and respond to customer needs
Desire to progress and improve skills and abilities
Ability to work on your own initiative
Excellent customer service skills
Ability to work as a member of a team
Sound product knowledge would be desirable, but not essential
Good organisational skills, with the ability to plan and prioritise
IT experience and good numerical skills
However the bullet points above are not essential as training can be provided. No previous experience? No problem! We also offer a 12 month apprenticeship programme to provide you with the skills and tools to become a civils selling expert, supporting you to reach your potential.
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
You be you, it makes us, us.
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