Assistant Hire Manager / Tool Hire Fitter

Looking to join a busy and fast paced team who are experts in their field? Do you want great benefits and plenty of opportunities for career progression? Do you have a background in small tools, plant and equipment hire? Looking to develop your career further? Or perhaps you have sales and customer service experience in a different environment that is transferable to tool hire? 

Where will you be working?

Keyline Civils Specialists is the UK's number one supplier of specialist civils and drainage solutions, and specialist rail and utilities materials. We’re part of the Travis Perkins Group, and proud to have been recognised as one of the UK’s top employers since 2010; our customers range from large national contractors (the projects we support make us very proud!) to small, local independents, our customers are varied and so are our jobs. Based on Hartcliffe Way, Bedminster, Bristol, BS3 5RH, we employ 4 staff and operate 2 vehicles in the tool hire department to ensure our customers can access our products directly from us and we're looking for a driven and motivated hands on Assistant Hire Manager to join our Tool Hire team. 

Hours - 07:00-16:30 Mon-Fri, NO WEEKENDS

What’s in it for you?

If career development is important for you then your future career path could lead you into a Tool Hire Manager role, other branch level roles or even regional. This role will provide plenty of opportunity for future success and recognition.

In return for your hard work you will receive the following:

• myMoney - competitive salary/annual leave, contributory pension scheme, Life Insurance, ShareScheme and more
• myColleagueDiscount - savings across the TP Group including tool hire and ToolStation 
• myHealth - Aviva DigiCare, Cycle to Work, access to our online Wellbeing Centre plus more
• myInfoHub - access to our new learning platform, apprenticeship opportunities, StayWell hub. We have a number recognised Management Apprentice programs to support your development, including our level 5 Management program to support you further in your career

PLUS a huge array of everyday savings via our employee discount programme and family friendly HR policies

What will you be doing?

• Your focus will be to support the Tool Hire Manager in their duties, and keep the department running, helping manage the transport and the workshop.
• You will build strong relationships with our customers to build trust and create returning business.
• You will build strong relationships with your team and customers and understand the importance of coaching and developing sales whilst maintaining a strong operation. 
• You will establish and maintain the correct stock levels to maintain optimum equipment utilisation to meet customer demands.
• You won’t be chained to your desk though! You will also be needed on occasion in the workshop to help maintain the tools and equipment as well as serving customers in branch.

You will be able to work well with the branch team and to be able to give quality customer service you will demonstrate strong interpersonal and communication skills. Preferably you will have a good working understanding of mechanical and electrical equipment gained within the hire industry, or similar environment. New starters will be required to undertake a 12 months training programme to support them embedding to the role and will receive a professional qualification upon successful completion.

Does this sound like you?

The successful candidate will already be supporting a similar size tool hire store/team or have experience in a similar environment where skills are transferable. Ideally you will have relevant tool hire skills and experience but attitude, initiative and passion will also be considered!  We are looking for transferable skills of Small tools maintenance, Sales and Great Customer Service. These align against our values: We Care, We Give our Best to be the Best and We’re Better Together.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.  

You be you, it makes us, us.