Technical Regional Sales Manager

Job Title: Technical Services Manager

Location: Remote/UK Wide (Desk-based, with travel for meetings, training, and customer visits)

Salary: £Competitive + Benefits + Car Allowance

About Us:
CCF is a leading distributor of insulation and interior building products. We pride ourselves on delivering exceptional technical support and industry expertise to our customers. Our team is dedicated to providing rapid-response solutions that drive customer loyalty.

The Role:
We are looking for a highly knowledgeable and detail-oriented Technical Services Manager to join our technical team. You will play a key role in managing technical enquiries, supporting sales colleagues, and helping customers find the right insulation solutions for their needs.

Key Responsibilities:

• Responding to incoming technical enquiries via phone and email.

• Providing expert guidance on structural insulation products and applications.

• Conducting U-value and condensation risk analysis calculations.

• Liaising with suppliers and internal technical teams to confirm correct product specifications.

• Logging and managing customer queries within the CRM system.

• Developing technical and training content to support sales teams.

What We’re Looking For:

• Strong knowledge of insulation products, applications, and relevant building regulations.

• Experience in conducting U-value and condensation risk analysis calculations (preferred).

• Knowledge of passive fire protection products and systems (desirable).

• Excellent communication skills, both written and verbal.

• High attention to detail and a problem-solving mindset.

• Strong IT skills and experience working with CRM systems.

Why Join Us?

• Be part of a knowledgeable and supportive team with opportunities for continuous technical growth.

• Career progression into customer-facing technical management, sales, or supervisory roles.

• A competitive salary and benefits package.

• Ongoing training and mentorship, including CPD opportunities with suppliers

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.

#TP/RS/Untiered