Hire Operations Manager (Regional)

Are you a successful operations manager looking for the next step up? Do you have multi-site experience and are looking for a new challenge? Travis Perkins are looking to recruit a truly influential Hire Operations Manager (Regional) who can demonstrate vision and the ability to lead from the front, drive ambitious growth through proven people and strategic management skills, whilst also focusing on safety and our customers.

The Hire Operations Manager will be joining our Midlands region and you will support the Regional Director and work in partnership with our Branch Managers to achieve outstanding results across the branch network and the region, covering an area ranging from Norfolk, Suffolk, Cambridge, Bedfordshire, Northamptonshire, Leicestershire and Nottinghamshire

This will involve the effective and efficient management of our equipment, right through to nurturing and developing great customer relationships and coaching colleagues on how to deliver excellent customer service.  Your goal is to be the first choice Hire partners for the best builders in town.

Working hours will be Monday to Friday 7.30am - 5pm.

What's in it for you?

• Competitive salary package plus an annual bonus and company car/car allowance (a driving Licence is essential for this position).
• 22 days holiday, plus bank holidays
• Save-as-you-earn scheme / Buy-as-you-earn scheme / Contributory pension scheme
• Colleague discounts across a variety of our Group businesses including; 20% off at Toolstation, we also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. 
• Competitive family friendly policies.

What will you be doing?

• Reporting to the Regional Director and working in partnership with Branch Managers, the Hire Operations Manager is responsible for establishing best practice and championing change whilst at the same time supporting Branch Managers to achieve outstanding results. Indirect responsibility for the performance and development of the Hire Teams within specified sub-regions
• The Hire Operations Manager role is focused on ensuring operational excellence and optimisation achieved across a network of branches in respect of stock/product; identifying improvement opportunities, developing capability, leading change and driving a high performance. 
• Deliver commercial results across a network of branches 
• Create sales and customer account plans to deliver revenue and continually improve margin and customer penetration.
• Owns and drives commercial and operational improvement plans, tackling where required any underperformance.
• Maintains focus on delivering and adapts and evolves plans, applying innovative and creative approaches to addressing challenges and to delivering in alignment with our customer and business needs.
• Continually evaluate a range of data, MI and KPIs, checking assumptions, opportunities and risks, without losing clarity.  Uses this to drive activity and improve commercial, operational and people outcomes.
• Develop a clear picture of the customer profile, competitive landscape and supplier proposition in order to foster solid relationships with critical partners. 
• Work collaboratively with branch and regional and national sales teams to form a strong Hire proposition and improve understanding internally and externally
• Your goal is to ensure Travis Perkins are the first choice Hire partners

What are we looking for?

• An engaging and inspirational leader with excellent communication, planning and organisational skills 
• A proven track record of having delivered improvement in a business environment and experience of having lead, coached and developed teams through remote leadership. 
• You will be highly motivated, innovative, tenacious and be able to work in a fast paced environment.  
• With a high level of supplier, competitor and market commercial understanding, you will be able to drive business growth, through operational excellence and world class customer relationship building, to make a real difference to the bottom line.

Being a Hire Operations Manager in Travis Perkins gives you a fantastic opportunity to excel and to continue to develop.  How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values; we are the best, we care and we are better together. We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.