Are you an experienced Desk Based Account Manager looking to develop your career further? Are you ready to step into a dedicated specialist operation? We are looking for a talented Desk Based Account Manager to join our team in the South West and Wales region. Applicants from any location within this area are welcome, as the position allows for flexibility to work from any of our branches within the region. We are CCF, part of Travis Perkins Group, and we are planning for the long term.
Where will you be working?
CCF is the leading nationwide distributor of insulation and interior building products and solutions to the construction industry, supplying drywall, ceilings, flooring and fire protection to building specialists, contractors and builders through a network of over 35 branches.
The role of Desk Based Account Manager is a challenging yet rewarding position in our business, and this is no exception.
- Desk Based Account Managers will be the” goto” colleagues in our region for sales excellence and will support our branches to deliver trading profit growth.
- Supporting the Branches/cluster by contacting customers who are lapsed/dormant or new in order to determine if they will be looking to spend now or in the near future.
- Working and developing our 501+ customer strategy across the cluster whilst receiving orders, gather information and verify details
- Working on the management of our internal ledgered customers and demonstrating the ability to hunt the right accounts and develop them into CCF customers
What will I be doing?
- Driving new business initiatives to targeted trade category customers, identifying sales leads and opportunities, working with the branch teams
- Through consistent planning, make the most effective use of time as a resource to achieve objectives
- Focus on developing lapsed non ledgered relationships between customer & branch (internal sales) Credit services or External representatives
- Effectively engage and educate customers on CCF service and product proposition, by making outbound calls (warm & cold) to targeted and qualified prospects
- Onboarding all New Accounts (Setting up Templates & Basic CSA’s and Understanding the Customer Potential) and being the initial link between customer and branch
- Use of Sales Hub system to maintain, qualify and re-qualify accurate records of existing customer contacts and data allowing to maximise opportunities
- Adjust scripted sales pitch to meet needs of specific individuals
What’s in it for you?
In return for your hard work you will receive the following:
- A competitive salary, annual bonus.
- 22 days holiday plus bank holidays.
- Private health care & contributory pension
- Great discounts across the Travis Perkins Group businesses, including Toolstation. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas.
What are we looking for?
- Prior experience of making successful targeted outbound sales calls to warm and cold customers
- Managing customer feedback
- Detail processing
- Working with/supporting a team directly and indirectly
- B2B/B2C experience
- Managing and building key stakeholder relationships
- Excellent communication and interpersonal skills with the ability to relate to a broad spectrum of individuals
- Ability to work on your own initiative.
- Attention to detail, organised.
- Excellent customer service skills.
- Sales negotiation skills.
- Excellent working knowledge of Google docs
Interested? Please apply NOW!
You may not know much about Travis Perkins Group plc, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company. We pride ourselves on being a great place to work, that's why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses. We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues.
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
You be you, it makes us, us.
To keep our business and customers safe, if you are successful in the role you will be made a conditional offer subject to additional background checks including criminal record (basic DBS), adverse financial, media search, directors search, occupational history, professional membership/qualification.
#TP/RS/4
.jpg)
