Credit Manager

Credit Manager

To lead a credit control team in its day to day responsibilities and provide support to the Head of Credit in the development and performance of the team.

This role is Hybrid working, so travel to our Travis Perkins head office based in Northampton is required a minimum of twice a week.

Principal Accountabilities 

• Responsible for leading the teams to deliver business KPI’s, productivity levels and quality targets whilst developing a culture of high performance

• Assess all requests and review all credit limits up to £500,000.

• Work with senior stakeholders within the TP group to ensure that the actions taken by Credit Services are understood and to gain buy-in in dealing with escalated issues

• Influence across TP Merchanting the meeting of SLA’s and work with key stakeholders to define best practice.

• Driving continuous performance improvement of all team members through building skills coaching, knowledge and overall competence, ensuring personal development plans are in place and regularly reviewed

• Accountable for delivering and evidencing robust performance management practices within the team through the use of M.I. and reporting processes

• Responsible for ensuring that workloads and demand is constantly reviewed and looking to optimise efficiency

• Visit customers and branches on a regular basis to ensure high value queries/disputes and payment delays are resolved

What you’ll need to have/be:

• Educated to O’ Level/GCSE standard

• Previous Credit Control Team Leader/Supervisor Experience

• Strong Leadership skills, robust approach to relationships, strong organisational skills, ability to work to tight deadlines

• Cash Collection skills, Balance Sheet knowledge, computer literate. 

What’s in it for you?

Not sure you qualify? We’re driving to become a truly inclusive employer, where everyone in our Group feels safe, welcome and confident to be their authentic selves - you be you, it makes us, us, as we say. If you’re interested in this opportunity but your past experience doesn’t align perfectly, we encourage you to apply anyway. You might be just the right candidate for this or other roles with us.

You’ll be supported by some fantastic training and development and have the opportunity to learn, grow and develop across the Travis Perkins Group. 

We’ll also equip you with a benefits package that grows as you grow with the company:

• Competitive bonus

• Save-as-you-earn scheme

• Buy-as-you-earn scheme

• Contributory pension scheme

• Life assurance

• Colleague discount across a variety of Group businesses

A bit about us

As the largest distributor of building materials in the UK, Travis Perkins has been helping to build Britain for over 200 years.

With over 5 businesses, 16,000 colleagues and more than 1,200 branches, stores and sites around the UK we believe we have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way!